Meet the Team

Our team brings together local knowledge, practical collection experience and a friendly approach to customer service. We believe good rubbish removal starts with understanding the job and communicating clearly.

The People You Will Work With

Daniel Mercer

Founder and Owner

Daniel grew up in Figtree and founded Rubbish Removal Wollongong in 2018 after years of helping friends and neighbours with bulky rubbish and furniture clean-ups. He oversees the business and remains closely involved in how collections are planned and completed. Outside work, he enjoys early walks along the Wollongong coastline and working on small projects around his home.

Sophie Nguyen

Customer Service and Scheduling Coordinator

Sophie lives in Corrimal and manages enquiries, collection arrangements and communication with customers. She is particularly good at helping people work out what information is needed for a useful rubbish removal estimate. On weekends, she enjoys visiting local markets and cycling along the coastal paths with friends.

Luke Vella

Collection Crew Lead

Luke lives in Dapto and leads the practical side of collection work, including access planning, safe loading and coordinating larger rubbish removal jobs. He has a patient, hands-on approach and pays close attention to awkward items and difficult carrying routes. Outside work, he enjoys fishing around Lake Illawarra and helping with local junior football activities.

How We Work Together

We start by listening. When you contact us, Sophie or another team member will ask what you need removed, where the rubbish is located and whether there are any access challenges. Photographs are often helpful, especially for large furniture, appliances or mixed rubbish piles. Once the job has been assessed, we explain the proposed collection arrangements and estimated cost.

On collection day, the team confirms the agreed items and checks the safe loading route. We aim to work carefully, keep the collection area tidy and discuss anything unexpected before proceeding. Daniel's original approach still guides the business: make the process straightforward, treat people well and do the work properly.

Read more about the company on our About Us page, or see the services we provide.

Talk With Us About Your Project

Ready to get your space back? Tell us what needs removing and request a straightforward rubbish removal estimate.

Call (02) 4216 9560

Free — no obligations